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HOME  Why We're Different  Survey

At First Trade Union Bank, we see our clients as valued partners, the community that makes us a community bank. So when you tell us what we can do to make your banking experience even better, everyone wins!

Please take a moment to rate your banking experience with us by filling out the survey below in its entirety. 

Your answers could win you a $100 American Express gift card!

 

* Indicates REQUIRED fields for consideration in the random drawing to win a $100 American Express® gift card.

The survey code can be found in bold on the top of the survey you received in the mail or by email. Please select this code from the drop-down menu below so that we may better serve you in the future.

 

 

Contact Information


 


 


 


 


 


 


 

 

General Banking Questions


 

Please select all that apply.










 

Please select all that apply.









 


 


 


 


 


 


 


 


 


 


 

 

Branch Banking Questions

 

If you have visited a branch office within the last 60 days, please answer the questions below:

 

For the following statements, the SATISFACTION scale shows us how First Trade Union Bank is doing
in relation to your expectations, measured by the following scale of IMPORTANCE.
Please rate each statement on both scales.

On both scales, a "1" is low, a "4" is neutral and a "7" is high.

SATISFACTION

IMPORTANCE



 

SATISFACTION

IMPORTANCE



 

SATISFACTION

IMPORTANCE



 

SATISFACTION

IMPORTANCE



 

SATISFACTION

IMPORTANCE



 

SATISFACTION

IMPORTANCE



 

SATISFACTION

IMPORTANCE



 

SATISFACTION

IMPORTANCE

SATISFACTION

IMPORTANCE



 

SATISFACTION

IMPORTANCE

SATISFACTION

IMPORTANCE



 


 

      

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